Policies and terms of stay
Payment, schedules, house rules and cancellation at Villas Jawara, explained clearly so you can book with confidence.
At a glance
- Check-in
- From 3:00 p.m.
- Check-out
- Until 12:00 p.m.
- Quiet hours
- 10:00 p.m. to 7:00 a.m.
- Base price
- For 2 guests, extra charge per additional guest
- Payment
- 100% at booking, via payment link
- Pets
- Not allowed
Payment policy
When you book, 100% of the total amount is charged through a payment link sent to the email address or phone number registered in the reservation.
General conditions
- 01Check-in is at 3:00 p.m.
- 02Check-out is at 12:00 p.m.
- 03Quiet hours are from 10:00 p.m. to 7:00 a.m.
- 04The base price is for 2 guests. Each additional guest beyond the 2 included has an extra charge.
- 05Pets are not allowed.
- 06All services and requests are subject to availability.
- 07To use the grill, please request it in advance, before your check-in date.
Cancellation policy
The refund depends on how many villas you book and how far ahead of check-in you cancel.
| Booking | Cancel more than | Refund |
|---|---|---|
| 1 villa | 7 days before check-in | 100% |
| 2 villas | 1 month before check-in | 100% |
| 3 or more villas | 2 months before check-in | 100% |
If you cancel outside these periods, the amount paid is not refunded.
Frequently asked questions
At the time of booking, 100% of the total is charged through a payment link sent to the email or phone number registered in the reservation.
Check-in is at 3:00 p.m. and check-out is at 12:00 p.m. Quiet hours run from 10:00 p.m. to 7:00 a.m.
Yes. The base price covers 2 guests, and each additional guest has an extra charge, up to the capacity of each villa.
No. Pets are not allowed at Villas Jawara.
Let us know before your check-in date by WhatsApp or email. Like every service and request, it is subject to availability.
You get a 100% refund if you cancel more than 7 days before check-in for 1 villa, more than 1 month for 2 villas, or more than 2 months for 3 or more villas. Outside these periods, the amount paid is not refunded.
Questions about your booking?
Write to us on WhatsApp or by email. We answer every day from 7:00 a.m. to 10:00 p.m., Costa Rica time.